Renting a van in London can simplify moves, deliveries, or even business needs—if done correctly. However, it’s easy to fall into common van rental mistakes that can turn an easy experience into an expensive hassle.
At Pace Van Hire, we’ve helped thousands avoid these mistakes, saving time, money, and effort. To help you make the most of your rental, here’s our list of the top 10 mistakes to avoid when renting a van in London.
If you need in-person van hire advice, feel free to call our experts at Pace Van Hire on 020 7277 9853 or email us at info@pacevanhire.com. We will ensure you hire the van that you need.
Drive your journey with confidence—Pace Van Hire makes van rental simple and affordable!
10 Mistakes When Renting A Van In London
1. Failing To Research And Compare Van Rental Options
Jumping at the first van rental can mean missing out on a better deal or more flexible terms elsewhere. To make an informed choice, compare multiple providers and take note of their rental costs, deposit requirements, mileage limits, and any extras they might charge. Aim to choose a transparent provider, especially regarding pricing and rental conditions.
2. Not Understanding Insurance And Excess Policies
Most rental companies will offer different levels of insurance coverage, with varying excess (deductible) amounts. It’s easy to assume the cheapest insurance will suffice, but a higher excess might cost you if there’s an accident. Many providers offer reduced excess policies for an additional daily fee. Review the excess options carefully and choose the best suits your needs.
3. Picking The Wrong Van Size
Choosing a van that’s either too small or too large is a common mistake. A small van may not accommodate your load, requiring multiple trips, while a larger van may be more expensive and challenging to drive. Estimate your space requirements in advance, considering both the volume and weight of your items and look for providers that offer a range of van sizes for different needs.
4. Ignoring Mileage Allowances
Rental companies often set mileage limits based on the rental duration, with fees for additional miles. Exceeding your mileage limit can result in a costly per-mile charge, so plan your journeys and calculate the approximate mileage. If you’re taking a long journey, consider opting for a rental package with a higher mileage allowance.
5. Leaving Booking Until The Last Minute
Demand for van rentals in London can be high, particularly during weekends and peak moving seasons. Leaving your booking too late may limit your options and result in higher costs. Book early to secure the right van and get the best rate. Planning will allow you to choose the exact van size, rental period, and insurance options you need.
6. Not Inspecting The Van Before You Drive Away
A quick check of the van before driving off can prevent disputes over damages. It’s essential to thoroughly inspect the van’s interior and exterior, noting any existing damage (even minor scratches or dents) and reporting it to the rental company. This can protect you from liability for pre-existing damage when you return the vehicle.
7. Forgetting To Bring Required Documentation
Missing out on essential documentation can delay your rental process or even prevent you from renting altogether. Commonly required documents include a valid driving licence, a recent proof of address (often a utility bill or bank statement), and a licence check code if you’re using a UK licence. Make sure you’re clear on your rental provider’s documentation requirements.
8. Overlooking Traffic And Congestion Charges
London has congestion zones and low-emission zones, which can incur daily fees. Depending on where you’re driving, you might also encounter toll roads. Check if these charges apply to your route and factor them into your budget. Some rental companies might offer services to pre-pay these charges, so inquire if that’s your priority.
9. Not Clarifying Deposit And Refund Terms
Most rental providers require a security deposit. However, the conditions around deposits vary. Depending on the rental company’s policies, some deposits can take several days to be refunded. It’s worth clarifying how much the deposit is when you can expect it back, and if they offer any alternative deposit arrangements, such as reduced deposits or waivers.
10. Overlooking Additional Services Or Flexible Options
When renting a van, it’s easy to focus solely on the vehicle and overlook other services that could make the experience smoother. Some companies provide flexible return options, van delivery services, and off-peak return rates. Inquire about added services, especially if flexibility in return times or vehicle drop-off options could benefit your plans.
CONTACT PACE VAN HIRE
Why Choose Pace Van Hire For Renting A Van In London
At Pace Van Hire, we’re not just here to rent you a van; we want to ensure you get the best van hire advice and have a wonderful experience from start to finish. Here’s how we help you avoid these common van rental mistakes:
1. Transparent Pricing With No Hidden Costs
We believe in fair pricing with no unexpected costs. When you choose us, you can see every aspect of our rates listed, so you know exactly what you’re paying for.
2. Flexible Excess And Deposit Options
If you are worried about insurance costs, our excess reduction option offers peace of mind by lowering your standard excess to a manageable amount, and our no-deposit option keeps cash flow worries at bay.
3. Wide Selection Of Van Sizes
From small vans for light loads to extended long-wheelbase vans, we offer a complete range to fit your needs.
4. Generous Mileage Options
Our best van rental deals come with flexible mileage allowances, including daily, weekly, and monthly deals, so you can find the right option without worrying about mileage restrictions.
5. Simple, Efficient Booking And Documentation Process
We have streamlined our documentation requirements, making it simple to book your rental online. Plus, if you need help, our team can answer any questions and help you avoid van hire mistakes.
6. Clear Guidelines For Inspections And Returns
When you collect a van, we encourage you to inspect it. Our team will walk you through the steps to ensure you’re confident in your rental. Plus, with long-term van hire and flexible return times, including off-peak options, we make returning your van easy and cost-effective.
Conclusion
So, choosing the right van rental provider can make a big difference in selecting a van in London for a smooth, stress-free experience and an unexpected expense. When you rent with Pace Van Hire, you choose reliability, transparency, and a team dedicated to making your rental as straightforward as possible.
Ready to book your van rental in London? Visit Pace Van Hire or call us today on 020 7277 9853 or email us at info@pacevanhire.com to get started with the best van rental deals in London!
